AI agents that move lending work forward.
Feather handles borrower conversations, completes approved actions, and escalates when needed.
Built for the work between borrower conversations.
Feather helps lending teams respond faster, keep borrowers moving, and complete routine work across the loan lifecycle.
Inbound and outbound voice
SMS, email, and web chat
Embeddable website chat widget
One shared conversation history
Dedicated phone numbers
Agents that work toward an outcome.
Each agent has a goal, the context it needs, and clear limits. It follows through until the work is complete or a person needs to step in.
Goal based execution
Plans the next approved action and follow-up.
Ask Feather
Builds an initial agent configuration from a plain-language description.
Personas and instructions
Sets behavior and channel-specific communication style.
Variables
Pulls borrower and loan data from the CRM into each conversation.
Tool calls
Retrieves approved live data during the conversation.
Knowledge base
Syncs lender documents and flags missing or outdated information.
Voice that sounds natural and stays on task.
Natural Voices
Custom enterprise voices
Conversation Controls
Noise cancellation
Multilingual Support
Controls for real lending operations.
TCPA & AI Disclosure
AI Support compliant borrower communications with TCPA handling and AI disclosures.instantly to messages questions, and requests.
Data Privacy & Protection
Protect sensitive information with PII scrubbing and data retention controls.
Policy Enforcement
Apply business rules and policy checks before agents respond.
Audit Logs
Maintain clear records of agent activity for visibility and accountability.
Human handoff
Escalate complex cases to your team when human judgment is needed.
Works with the systems your team already uses.
Connect Feather to the systems that hold borrower, loan, and account data so agents can complete approved work without creating another disconnected queue.
Built with you, not handed off to you.
Feather helps scope, build, integrate, and support each agent, with a dedicated success contact from pilot through production.
Workflow Setup
We help configure agents around your lending workflows and business needs.
Integration & Launch
Connect your systems, test your agents, and launch with confidence.
Ongoing Support
Dedicated support to monitor, improve, and optimize agent performance.
