Every layer of your customer
experience, automated.

One platform for voice, email, and text with unified context.

One platform for voice, email, and text with unified context.

Get in touch
Get in touch

Backed by industry leaders

Every conversation resolved. Every channel covered.

Feather runs on voice, email, and text simultaneously, with unified memory and context across every interaction. One platform. No dropped threads. No repeated questions.

Conversations handled

2,500,000+

Over 3 million conversations handled across voice, email, and text since launch.

Conversations handled

2,500,000+

Over 3 million conversations handled across voice, email, and text since launch.

People served

0+

Nearly one million people have received a resolution through a Feather AI agent.

People served

0+

Nearly one million people have received a resolution through a Feather AI agent.

Launch speed

0days

Most customers are handling real production volume within 14 days of contract signature.

Launch speed

0days

Most customers are handling real production volume within 14 days of contract signature.

Feather adds real intelligence to your customer experience with a system of specialized AI agents that work together as one.

Feather adds real intelligence to your customer experience with a system of specialized AI agents that work together as one.

Feather adds real intelligence to your customer experience with a system of specialized AI agents that work together as one.

What Feather Does

Powerful on each channel. Unstoppable across all three.

Feather connects your knowledge base, your calendar, your CRM, and your team in a single system. Your customers pick the channel. Feather handles the rest.

Active Channels

3

S

M

T

Voice Agent

Live 🟢

Email Agent

Live 🟢

Text Agent

Deploying

Active Channels

3

S

M

T

Voice Agent

Live 🟢

Email Agent

Live 🟢

Text Agent

Deploying

Active Channels

3

S

M

T

Voice Agent

Live 🟢

Email Agent

Live 🟢

Text Agent

Deploying

Voice Agents That Sound Like Your Best Rep

Natural conversations, warm handoffs, real-time memory, and voicemail detection. Production-ready and live in under two weeks.

Import Sprint Data

Create Sprint Folder

Draft and Close Tickets with Feather

Send Message to Channel

Import Sprint Data

Create Sprint Folder

Draft and Close Tickets with Feather

Send Message to Channel

Import Sprint Data

Create Sprint Folder

Draft and Close Tickets with Feather

Send Message to Channel

Email Responses That Read, Reason, and Resolve

Feather reads inbound emails in full context, drafts accurate responses grounded in your knowledge base, and closes tickets without escalation.

Unified Context Across Every Channel

When a customer calls, then emails, then texts, Feather knows who they are and what they need without asking twice.

A single customer record spans voice, email, and text

No repeated questions. No broken threads. No lost context between channels

Every agent on every channel draws from the same knowledge base and memory layer

Slack

1.

New inbound call from customer

Feather

1.

Resolve and log conversation

Search 1000+ apps

Slack

1.

New inbound call from customer

Feather

1.

Resolve and log conversation

Search 1000+ apps

Slack

1.

New inbound call from customer

Feather

1.

Resolve and log conversation

Search 1000+ apps

Active Conversation

Voice

Live

Customer: Jane D. Loan inquiry, account #4821. Requested status update on mortgage application.

Financial Services

Escalation: None

Active Conversation

Voice

Live

Customer: Jane D. Loan inquiry, account #4821. Requested status update on mortgage application.

Financial Services

Escalation: None

Active Conversation

Voice

Live

Customer: Jane D. Loan inquiry, account #4821. Requested status update on mortgage application.

Financial Services

Escalation: None

Enterprise-Grade Reliability Before You Go Live

Test at scale before launch. Monitor every channel in real time. Your agents work correctly from day one, not after three months of trial and error.

Simulate thousands of conversations before going live

Monitor every channel in real time with a single observability dashboard

SOC 2 compliant, with dedicated onboarding support included

From teams running Feather in production

The teams that choose Feather do not go back.

"Handling thousands of leads daily was slowing us down, even with a 7-person dialing team. Feather automated our outbound and added instant follow up."

Ryan Reiger

COO, Unison

“We went live in two weeks. In month one, our agent handled 5,000 calls. The quality was consistent from day one.”

Sundance Brennan

Head of Revenue, Nada

From teams running Feather in production

The teams that choose Feather do not go back.

"Handling thousands of leads daily was slowing us down, even with a 7-person dialing team. Feather automated our outbound and added instant follow up."

Ryan Reiger

COO, Unison

“We went live in two weeks. In month one, our agent handled 5,000 calls. The quality was consistent from day one.”

Sundance Brennan

Head of Revenue, Nada

From teams running Feather in production

The teams that choose Feather do not go back.

"Handling thousands of leads daily was slowing us down, even with a 7-person dialing team. Feather automated our outbound and added instant follow up."

Ryan Reiger

COO, Unison

“We went live in two weeks. In month one, our agent handled 5,000 calls. The quality was consistent from day one.”

Sundance Brennan

Head of Revenue, Nada

How It Works

One platform. Every conversation.

Configure once.

Connect your knowledge base, set your workflows, and define your escalation rules. No code required for most setups.

Deploy everywhere.

Your agents go live on voice, email, and text from the same configuration. Any channel update applies instantly across all three.

Improve continuously.

Every conversation generates structured data. Identify resolution gaps, track channel performance, and iterate without touching your configuration.

Setup

Tasks

Monday

Knowledge base connected

Escalation rules defined

CRM integration active

Tuesday

Optimize with insights

Spot bottlenecks, track progress, and refine processes over time — without needing heavy analytics.

Ordina AI Suggestions

3

Consolidate spring goals

Sprint goals are split across 3 themes — narrowing to one could improve focus.

Optimise handoff timing

Reviewing handoffs between design and dev could reduce cycle time by up to 15%.

Execute seamlessly

Shared views, comments, assignments, and real-time updates keep everyone aligned and moving together.

Comment

This looks great so far! Let’s tighten this to focus on the primary use case.

T

Let’s circle back to what we…

3m ago

S

Clarify this approach and…

7m ago

Plan with structured tools

From timelines to day-to-day tasks, Ordina helps your team stay organized and focused on what matters.

Setup

Tasks

Monday

Knowledge base connected

Escalation rules defined

CRM integration active

Tuesday

Optimize with insights

Spot bottlenecks, track progress, and refine processes over time — without needing heavy analytics.

Ordina AI Suggestions

3

Consolidate spring goals

Sprint goals are split across 3 themes — narrowing to one could improve focus.

Optimise handoff timing

Reviewing handoffs between design and dev could reduce cycle time by up to 15%.

Execute seamlessly

Shared views, comments, assignments, and real-time updates keep everyone aligned and moving together.

Comment

This looks great so far! Let’s tighten this to focus on the primary use case.

T

Let’s circle back to what we…

3m ago

S

Clarify this approach and…

7m ago

Plan with structured tools

From timelines to day-to-day tasks, Ordina helps your team stay organized and focused on what matters.

Setup

Tasks

Monday

Knowledge base connected

Escalation rules defined

CRM integration active

Tuesday

Works With Your Stack

Feather connects to the tools you already use.

FAQ

What teams ask before signing.

Have a question that's not answered here? Book a call and we'll walk you through it live.

Book a Demo

How long does it take to go live?

Most customers are handling real production volume within 14 days of kickoff. Configuration is no-code for most use cases. Complex integrations with legacy systems may add time, but we will tell you upfront.

Do we have to launch all three channels at once?

No. Many teams start with voice, then add email and text as they expand. The platform is designed for this. Adding a channel takes days, not weeks, because your knowledge base and workflows carry over.

How does Feather handle situations the agent cannot resolve?

Feather escalates to a human rep through a warm handoff on voice, a routed ticket on email, or a flagged thread on text. Your team sees the full conversation history so no context is lost.

What industries does Feather work best in?

Feather is currently live across financial services, insurance, healthcare, and field services. The common thread is high-volume, repetitive conversations with clear resolution criteria.

Is Feather enterprise-ready?

Yes. Feather includes enterprise-grade testing environments, real-time observability, SOC 2 compliance, and dedicated onboarding support. Built for production scale from day one.

FAQ

What teams ask before signing.

Have a question that's not answered here? Book a call and we'll walk you through it live.

Book a Demo

How long does it take to go live?

Most customers are handling real production volume within 14 days of kickoff. Configuration is no-code for most use cases. Complex integrations with legacy systems may add time, but we will tell you upfront.

Do we have to launch all three channels at once?

No. Many teams start with voice, then add email and text as they expand. The platform is designed for this. Adding a channel takes days, not weeks, because your knowledge base and workflows carry over.

How does Feather handle situations the agent cannot resolve?

Feather escalates to a human rep through a warm handoff on voice, a routed ticket on email, or a flagged thread on text. Your team sees the full conversation history so no context is lost.

What industries does Feather work best in?

Feather is currently live across financial services, insurance, healthcare, and field services. The common thread is high-volume, repetitive conversations with clear resolution criteria.

Is Feather enterprise-ready?

Yes. Feather includes enterprise-grade testing environments, real-time observability, SOC 2 compliance, and dedicated onboarding support. Built for production scale from day one.

FAQ

What teams ask before signing.

Have a question that's not answered here? Book a call and we'll walk you through it live.

Book a Demo

How long does it take to go live?

Most customers are handling real production volume within 14 days of kickoff. Configuration is no-code for most use cases. Complex integrations with legacy systems may add time, but we will tell you upfront.

Do we have to launch all three channels at once?

No. Many teams start with voice, then add email and text as they expand. The platform is designed for this. Adding a channel takes days, not weeks, because your knowledge base and workflows carry over.

How does Feather handle situations the agent cannot resolve?

Feather escalates to a human rep through a warm handoff on voice, a routed ticket on email, or a flagged thread on text. Your team sees the full conversation history so no context is lost.

What industries does Feather work best in?

Feather is currently live across financial services, insurance, healthcare, and field services. The common thread is high-volume, repetitive conversations with clear resolution criteria.

Is Feather enterprise-ready?

Yes. Feather includes enterprise-grade testing environments, real-time observability, SOC 2 compliance, and dedicated onboarding support. Built for production scale from day one.