Backed By Y-Combinator
We Run Your Entire Customer Support Operation
Feather handles your ecommerce CX end to end with AI and human agents working together.
of customer questions we handle instantly.
faster resolution across your entire support team.
of tickets closed while you focus on growing your brand.
AUTOMATION, INSIGHT, AND SCALE
Run World-Class CX Without Lifting a Finger
AI + human agents work together to fully manage your Shopify support.
How Feather Works
Three steps to a CX operation that runs itself
Plug in Shopify and your helpdesk (Gorgias, Zendesk, or email). Feather learns your order data, product catalog, and brand voice instantly. You're live in 48 hours.
WISMO, returns, exchanges, order edits, FAQs — our AI resolves them automatically, without human intervention. 80%+ deflection from day one.
Complex issues, VIP customers, and escalations go to our trained human agents — seamlessly. Your customers never know the difference.
days to see results, not months
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